HeroBind

Cookie Policy

Last updated: June 23, 2026

This Cookie Policy explains how HeroBind ("Company," "we," "us," and "our") uses cookies and similar technologies when you visit our website at https://herobind.app ("Website") or use the HeroBind mobile app. It explains what these technologies are, why we use them, and your rights to control our use of them.


We keep this simple: we use a small number of first-party cookies that are required for HeroBind to work, plus first-party analytics that help us understand how the product is used. We do not use advertising cookies, and we do not allow third parties to track our users for advertising purposes.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Similar technologies, such as local storage, store small amounts of data on your device for the same purposes.

Essential cookies

These cookies are strictly necessary for HeroBind to work — they keep a parent securely signed in to their account. They cannot be switched off, because the service cannot function without them.

Name:sb-*-auth-token (name varies)
Purpose:Keeps a parent signed in to their HeroBind account between visits.
Provider:herobind.app (first-party)
Service:Supabase (authentication) — View Service Privacy Policy
Type:http_cookie
Expires in:About 1 year (refreshed while you use HeroBind)
Name:admin_token
Purpose:Authenticates HeroBind staff/admin users only. Never set for parent or child accounts.
Provider:herobind.app (first-party)
Type:http_cookie (HttpOnly, Secure, SameSite=Strict)
Expires in:8 hours

Our hosting provider, Cloudflare, may also set technical cookies (for example, __cf_bm) for infrastructure security, bot detection, and DDoS protection. These are set by Cloudflare, not HeroBind, and are not used to track users for advertising purposes.

Analytics cookies and storage

We use PostHog, a product analytics service, to understand how HeroBind is used (for example, which features are popular and where errors occur) so we can improve it. PostHog stores identifiers in a first-party cookie and in your browser's local storage. We have configured analytics so that anything typed into input fields is masked and never recorded.

Name:ph_phc_* (cookie and local storage entries)
Purpose:Anonymous-by-default usage analytics: feature usage, page views, and error diagnostics to improve HeroBind.
Provider:herobind.app (first-party)
Service:PostHog — View Service Privacy Policy
Type:http_cookie / html_local_storage / html_session_storage
Expires in:Up to 1 year (session storage entries expire when the browser closes)

Analytics events are associated only with the parent's account. Child profiles are never identified in analytics, and no child personal information — names or anything they type — is sent to PostHog.

The HeroBind mobile app

The HeroBind mobile app displays our Website inside the app and uses the same essential sign-in cookie and analytics storage described above, stored securely on your device so a parent stays signed in between uses. The mobile app does not use advertising cookies or any additional tracking technologies.

Do you serve targeted advertising?

No. HeroBind is a service for families and we do not show advertising of any kind. We do not use advertising cookies, we do not allow third parties to place advertising or tracking cookies through our Website or app, and we do not sell or share personal information for advertising purposes.

How can I control cookies?

Essential cookies cannot be rejected, as they are strictly necessary to keep you signed in — but they are only set once you create an account or log in. You can remove all cookies at any time through your browser settings; note that deleting the essential cookie will sign you out. The following links explain how to manage cookies in the most popular browsers:

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.


The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at hello@herobind.app.

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